Warehouse Staff Agency in Thornaby

The freight around Thornaby moves in bulk: tankers, tipping, containers and abnormal loads rather than pallets on a curtainsider, so cover has to match the ticket as well as the licence.

The freight geography around Thornaby runs on the A19, A66, A174 and A1(M), Teesport, Teesside International Airport and the Wilton and Billingham process complexes. Operators draw on Teesport and the Grangetown and South Bank riverside sites and the employers booking temporary staff here are typically chemical and process manufacturers with tanker, drum and bulk handling requirements.

Plant turnarounds pack months of materials movement into a short window and the haulage, yard and materials handling for them is contracted in every time.

Continuous shift patterns inside the process sites, days and nights, covering a plant that never stops.

Warehouse cover runs around the clock on large sites — mornings, afternoons, twilight and nights, with 4-on-4-off and weekend blocks. Peak brings additional twilight and weekend shifts.

The people who walk off a warehouse booking mostly go at the first break and they go because the job was not what was described. The temperature, the walk from the gate, the real weight of a tote, whether the shift is a static packing line or miles of picking. Describing the work honestly before it is accepted costs nothing and holds the headcount.

Every worker is on PAYE and receives a Key Information Document before terms are agreed, setting out the pay cycle, who employs them and what is deducted. Nothing is charged to a worker for finding them work. Holiday accrues under the Working Time Regulations and shows on the payslip rather than folded invisibly into a rate.

Equal treatment on pay and basic conditions applies after 12 weeks in the same role under the Agency Workers Regulations 2010. We hold the count per worker per role and raise it with you before the threshold rather than on the invoice that follows it.